Conscensia News
What Our eNPS Score of 75 Says About Working at Conscensia
12. February 2026
At Conscensia, people experience our values trust, transparency, and responsibility, which are deeply rooted in Danish culture.
These values shape how we communicate, how we make decisions, and how we collaborate across teams, roles, and locations. They create an environment where everyone feels respected, informed, and encouraged to share their perspective and opinions.
Our culture and values are reflected clearly in our eNPS results.
An eNPS score that reflects trust and confidence
In 2025, Conscensia achieved an Employee Net Promoter Score (eNPS) of 75. This is a notably strong result, and one we are genuinely proud of.
With a 73% participation rate, the score represents the voice of the majority of our colleagues. It shows a high level of trust in the company and confidence in how we operate.
In simple terms, our colleagues are happy to recommend Conscensia as a great place to work.
An eNPS score at this level does not happen by chance. It reflects consistent experiences across everyday work, leadership, collaboration, and long-term development.
“A strong eNPS is not achieved through short-term initiatives. It is the result of stable customer relationships and a culture built on trust and mutual respect. Our results reflect an organization where people feel confident recommending their workplace – a powerful indicator of long-term organizational health.”
Nadiya Melnyk, Head of HR at Conscensia
Looking beyond recommendation: Employee Satisfaction Index
To gain a deeper understanding of how our colleagues experience their daily work, we also measure satisfaction through the Employee Satisfaction Index (ESI).
The ESI covers key aspects of working life, including:
- Collaboration and teamwork
- Quality and effectiveness of work
- Mutual trust and respect
- Commitment to high-quality work
In 2025, our overall ESI score reached 87, confirming a very high level of satisfaction across the organization.
The strongest results were seen in areas such as mutual trust and respect, effective collaboration, and a shared commitment to quality. These are not short-term motivators. They are the foundations of long-term engagement and a healthy team culture.
Why employee satisfaction is high – a combination of factors
Our strong scores are not the result of a single program or initiative. They are the outcome of several factors working together over time.
Close collaboration with customers
A key driver of satisfaction is the way our colleagues work with customers.
Our engineers and IT specialists work as integrated members of our customers’ teams. They are treated as equal partners and contribute to their shared goals. This creates a strong sense of purpose and professional pride.
People see how their work matters – not only technically, but also in the broader context of the customer’s business.
Leadership that creates safety and stability
Many colleagues feel heard, respected, and supported by their managers on the customer side. This creates psychological safety and a stable working environment.
Clear expectations, open dialogue, and trust-based leadership allow people to focus on doing good work rather than navigating uncertainty. When people feel safe, they are more willing to take responsibility, share ideas, and grow.
Long-term projects and ownership
Conscensia’s focus on long-term customer relationships plays an important role in employee satisfaction.
Long-term projects allow our colleagues to build deep domain knowledge, take real ownership, and see the impact of their work over time. This continuity supports both professional growth and a stronger sense of belonging.
Community and work-life balance
Conscensia’s benefits, working conditions, and focus on work-life balance demonstrate that we care about our colleagues’ well-being, not only their performance for our customers. This includes respect for personal time, and flexibility where possible. When people feel that their well-being is taken seriously, engagement increases.
Our social activities and company initiatives help foster connection and community across our IT teams and locations. These events and moments matter. They strengthen relationships, reinforce our shared values, and create a sense of unity beyond daily tasks.
A people-centered culture and a place where people grow
Overall, our colleagues enjoy working at Conscensia because they feel:
- Valued as individuals
- Trusted as professionals
- Supported in their growth and well-being
Our strong eNPS and ESI scores reflect a consistent people-centered approach across the organization – it is not just intentions, but lived experiences.
If you are looking for a workplace where people trust each other, do meaningful work, and grow together – you will feel at home with Conscensia.
Not because we say it – but because our people do!
Explore our current vacancies and become part of a community where innovation and collaboration drive everything we do.
